Cancellation Policy

Cancellation Policy

India Masala Co.

1. Order Cancellation

Customers may request order cancellation before the order is packed or dispatched.

2. Cancellation Approval

Cancellation requests are subject to approval by India Masala Co. based on order processing status.

3. Non-Cancellable Orders

Orders that have already been packed, shipped, or dispatched cannot be cancelled.

4. Refund for Cancelled Orders

If a cancellation is approved before dispatch, eligible refunds will be processed according to the company’s Refund Policy.

5. Bulk & Custom Orders

Bulk, wholesale, or customized orders may not be eligible for cancellation once production or packaging has started.

6. Company Rights

India Masala Co. reserves the right to cancel any order due to:

  1. Product unavailability
  2. Pricing errors
  3. Payment issues
  4. Suspicious or fraudulent activity